What we collect and why
When you make an inquiry, join our mailing list or book a holiday with Caspi tours we may need to collect information about you including your name, contact details, and company name. We may also collect such data if you enter competitions, register for promotions, take part in surveys, provide us with feedback or make use of our 'call you back' facility. We require this information to understand your needs and provide you with the service you have requested. We use it to advise you of information concerning your holiday booking, inquiry or other transaction.
How we use your information
You are not required to submit personal information to use our website. Our website will not automatically record any information about users which is readily personally identifiable. However, you may submit your personal information to us by several means on our website and through the telephone and email. Any information that you voluntarily submit may be used by us to provide you with enhanced services such as providing you with products and services that you may have requested. We have the utmost respect for your privacy and security. We may collect information that you supply in order to provide a more personalized experience and to alert you of offers and services which closely match your interests. Your privacy is important to us. Any information that we collect online or via the telephone is done to provide you with the best website experience and service possible.
If you do not agree to these terms, do not provide any Personal Information to Us. If you choose to refuse or withdraw your consent, we may not be able to provide you with services normally offered by Us.
If you make use of any Caspi tours social media features, either on our website, an App or otherwise through a social media provider, we may access information about you via that social media provider in accordance with their policies. When using a social media feature and if you have chosen to include it in your social media account, we may access information such as your name, profile picture, gender, birthday, email address, town or district and any other information you have chosen to make available. Depending on the privacy settings of you and your friends, we may access information that you provide to a social media provider regarding your respective locations (“Location Data”) to provide you with relevant content. Please note that your Location Data may also be shared with your friends on a social media provider in accordance with your privacy settings for that social media provider. We may also access information from social media providers about your use of an App that we run on their website.
Photographs, Video & Testimonials
Any image or video taken by any person during your holiday that contains your image or likeness may be used by Caspi tours for promotional and marketing purposes without charge in all media including but not limited to brochures, website, and social media channels. Written feedback supplied to Caspi tours may also be used in print and online for marketing and advertising purposes. Additionally, any photographs, video, and text sent to Caspi tours must be the client’s own and by sending it, the client agrees that Caspi tours can use it for advertising and marketing purposes.
Cookies - What are they? How do we use them?
Many websites use 'cookies' to help to improve the service provided on the website.
'Cookies' are small pieces of information that are stored by your browser on your computer's hard drive.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. We use encryption when collecting or transferring sensitive or financial data.
How to Contact Us about Privacy:
A customer is able to inquire or complain to us about our compliance with our practices relating to the management of personal information. Inquiries or complaints about our privacy policies should be written to the email